Discover REUSEABLE, the new reusable packaging system in Aarhus that makes it easy to cut 

How REUSEABLE works

The REUSEABLE platform in Aarhus offers a convenient and more responsible way to enjoy your favorite takeaway drinks! Opting for REUSEABLE cups not only reduces packaging waste and litter, but it also saves valuable resources. More reuse, less waste.

01
Get a cup

Order your favorite drink in a REUSABLE cup from any participating retailer. A deposit of 5 kr will be added to the purchase price – you’ll get this money back when you return your cup! to one of the numerous REUSEABLE automated collection points in Aarhus.

02
Enjoy your drink

Enjoy your to-go drinks even more, knowing that REUSEABLE packaging is hygienic and doesn’t create unnecessary waste.

03
Return your cup

Take your cup(s) to any of the numerous automated collection points for REUSEABLE in Aarhus, all of which are open 24/7.

04
Get your deposit refunded easily

Tap your debit/credit card or smartphone on the machine’s scanner, then return your cup(s) in the machine. The deposit fee on the cup(s) will then be transferred to your bank card.

05
Your cup will be cleaned and used again

All returned cups are taken to our sanitization hub where they are cleaned and quality assured. Then they will be used again by the program’s participating retailers.

Want to find your refund receipt?

If you would like to get a copy of your refund receipt, you can use the link below to access it.
Find your receipt

Have questions?
We have answers.

Reuseable packaging is still new to the restaurant scene, so it’s natural to have questions.

Why is Aarhus testing reusable takeaway packaging?

Aarhus Municipality recognizes its role in curbing litter and preserving a clean cityscape. Addressing the rising demand for a unified reusable packaging system among businesses and residents, the municipality has launched an experiment. This initiative aims to simplify eco-conscious choices for companies and Aarhusianers.

Why is this system the first of its kind in the world?

The REUSEABLE system stands out as he world's pioneering open urban space solution for reusable takeaway packaging. This innovative system transcends boundaries, offering compatibility across restaurants, cafés, and all food takeaway services, catering to both Aarhus citizens and visitors alike without any need for special apps or personal registration.

How many times can a cup be reused?

With proper care, a plastic cup can be reused hundreds of times, making it a sustainable and long-lasting option.

How do you make sure the cups are completely clean?

TOMRA operates a professional sanitization service in Aarhus that rigorously sanitizes the REUSEABLE packaging, meeting the stringent standards set by relevant food and safety authorities.

What are the cups made of?

The cups are made from PP, known as polypropylene. This durable plastic is designed for prolonged use and can withstand repeated washing. Once the cups reach the end of their usable life or cannot be reused for other reasons, the material can be recycled.

Where can I return my cup?

Here is a map displaying the locations of reuse collection points in Aarhus city center: Map

Why am I unable to return my REUSEABLE cup at the deposit machine in my local supermarket or deposit cans and bottles at a reuse collection point?

Unfortunately, this isn’t feasible currently because these actions fall under two distinct return systems. The deposit return system for cans and bottles has specific limitations on acceptable packaging, and to-go or takeaway packaging cannot be processed within the system at present.

Why am I unable to return my cup at the nearest cafe?

Unfortunately, consumers cannot return their used REUSEABLE cups to their nearest cafes due to several reasons:

  • The cups must undergo proper sanitization as per the strict standards mandated by food and safety authorities. TOMRA provides a professional sanitization service in Aarhus for this purpose.
  • Some cafes prefer not to handle or receive dirty packaging across the counter or manage the washing of used cups.
  • Allowing the return of cups directly to cafes increases the risk of theft or fraudulent attempts involving the 5 kr. deposit, posing challenges in managing deposit payments at the cafe level.
How long is the deposit valid?

The 5 kroner deposit per cup is valid for a period of one year from the moment you purchase your to-go drink in a REUSEABLE cup.

How can plastic cups be better than disposable cardboard cups?

Disposable cardboard cups, containing both cardboard and a plastic wrap (PLA liner), are very hard to recycle, hence normally these are incinerated. Opting for a reusable plastic cup can cut CO2 emissions by more than 70% compared to disposables (Eunomia 2023). In addition to that, reusable packaging with a return incentive solves a major littering problem.

How many times does the cup need to be reused before it is more environmentally friendly than a disposable cup?

A reusable plastic cup used in this system needs to be reused a minimum of six times in order to have a lower greenhouse gas impact than a disposable cup (Eunomia 2023). Right from its first use however, a reusable cup will help to reduce litter.

How does the system work? How do I get my deposit back?

When ordering your to-go drink, opt for the reusable cup available at your favorite shop by paying an additional 5 kr. deposit. Once you’ve finished your drink, simply locate the nearest reuse collection point within the city. Once you are there, simply tap your debit/credit card, Apple/Google Watch, or phone to return the cup via the designated machine. The 5 kr. deposit per cup will be refunded to your bank account.

How much water do you use to clean the cups?

Washing a reusable cup requires approximately 50 ml of water/cup, whereas the production of a disposable cardboard cup demands around 250 ml of water.

How much CO2 do you use to collect and bring the cups?

Taking the whole reuse value chain into consideration, opting for a reusable plastic cup can cut CO2 emissions by more than 70% compared to disposables (Eunomia 2023). In addition to that, to reduce CO2 emissions, the cups are collected and delivered using electric cars and bicycles.

Where can I choose a REUSEABLE cup?

Here is a map highlighting locations where you can select your preferred cup: Map

What’s the estimated timeframe for receiving my deposit refund?

Typically, it takes up to two business days for the deposit value to be available in your bank account, though in some cases, the refund may process even quicker.

Retailers

Give your customers a key to unlocking a cleaner, more sustainable future

The REUSEABLE mission is to reduce waste and promote sustainability by encouraging the reuse of takeaway packaging. Join the movement to make reuse convenient and accessible, and together we can make a significant impact on the environment.